---
title: How to submit one-off email requests?
description: Our Client Services Request Form makes it easy to submit your promotional needs to our team. Follow these simple steps to ensure your marketing campaigns are set up for success!
---

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# How to submit one-off email requests?

## Our Client Services Request Form makes it easy to submit your promotional needs to our team. Follow these simple steps to ensure your marketing campaigns are set up for success!

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### How to Fill Out the Promotions Form

Around here we call emails 'promotions'.  Sometimes these include loyalty members only offers, and other times we're sending awareness only promotions without an offer tied to rewards members.

This is the link to the form to submit a promotions request: [https://form.asana.com/?k=NhGVc0pKISSuBuugi2Cqdg&d=380612470156374](https://form.asana.com/?k=NhGVc0pKISSuBuugi2Cqdg&d=380612470156374)

Our Client Services Request Form makes it easy to submit your promotional needs to our team. Follow these simple steps to ensure your marketing campaigns are set up for success!

#### Accessing the Form

1. Check your email inbox for our latest marketing strategies email (check spam folders if you don't see it)
2. Look for promotional campaign ideas for upcoming holidays and events (St. Patrick's Day, Easter, March Madness, Mother's Day, Father's Day, Spring, Cinco de Mayo, etc.)
3. Click the link in the email to access our Client Services Request Form

#### Filling Out the Form

1. Enter your restaurant name in the designated field
2. Select "Content Request" from the options
3. Specify what type of promotion you need: 
     - Email campaign
     - SMS campaign
4. Choose your preferred sending date
5. Select "Preferred Sending Time" to utilize our Smart Send Time feature 
     - This ensures your communications arrive when customers are most likely to read them

#### Adding Important Details

The more information you provide, the better your promotional materials will be:

- Define the focus of your campaign
- Describe any special offers included
- Add any additional details that will help our team understand your vision

#### Submission Timeline

For best results, please submit your requests at least two weeks in advance. This gives our team sufficient time to create high-quality promotional materials and ensure everything works perfectly.

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